Cookie Policy
Last Updated: January 2025 • SmartAvatar B.V.
1. Introduction
SmartAvatar B.V. ("SmartAvatar", "we", "our", or "us") uses cookies and similar tracking technologies on our website and digital platforms. This Cookie Policy explains what cookies are, how we use them, the types of cookies we deploy, and how you can manage your preferences.
2. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or smartphone) when you visit a website. They help the website recognize your device, remember preferences, maintain secure login sessions, and understand how visitors interact with the site.
3. Categories of Cookies We Use
A. Strictly Necessary Cookies
These cookies are essential for you to browse the website and use its features, such as accessing secure areas, authentication sessions, and transaction processing. The website cannot function properly without these cookies.
B. Performance & Analytics Cookies
These cookies collect aggregated and anonymous information about how visitors use our website—for example, which pages are visited most often and if visitors receive error messages. This helps us optimize site structure and user experience.
C. Functionality Cookies
These cookies allow our website to remember choices you make (such as language selection, region, or customized dashboard settings) and provide enhanced, personalized features.
D. Third-Party Services
In some cases, we use third-party services (such as Firebase for authentication, Stripe for secure payments, and infrastructure telemetry) that may set their own cookies to deliver secure and reliable services.
4. Managing Your Cookie Preferences
You can control and manage cookies through your web browser settings. Most browsers allow you to:
- View which cookies are stored on your device and delete them individually.
- Block third-party cookies or cookies from particular sites.
- Block all cookies from being placed.
- Clear all cookies when you close your browser.
Please note that disabling certain cookies may affect the functionality of our website and services, such as signing in or completing transactions.
5. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our technological practices or legal obligations. When updates occur, the "Last Updated" date at the top of this page will be revised accordingly.
6. Contact Us
If you have any questions about our use of cookies or this policy, please reach out to us:
SmartAvatar B.V.
Delft & Amsterdam, The Netherlands
Email: Info@SmartAvatar.nl
Contact Page: smartavatar.nl/contact